Interstate Waste Services is Hiring Call Center / Sales Representative
$22.50/Hour
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Interstate Waste Services, Inc., headquartered in Teaneck, NJ, is one of the largest and fastest growing private solid waste and recycling companies in the country. We service customers in Southern New York State and New Jersey, and in New York City through our subsidiary Action Environmental Services.
We’re taking Customer Service at IWS to a new level. IWS is dedicated to enhancing the customer experience, and exceeding customer expectations with every contact. When you join the IWS family, you’re welcomed onto a team that values the importance of supporting a culture where all employees are empowered to be innovative, are advocates for success, and like to have fun while doing so.
About You
You’re an energetic professional who seeks a challenging position on a growing sales-retention and customer excellence team. You desire to work in a fast-paced and collaborative environment where your strong attention to detail and ability to prioritize competing responsibilities allow you to excel.
You’re obsessed with providing exceptional service to internal and external customers.
You have strong critical thinking and analytical skills. Your written and verbal communication skills allow you to easily and effectively deliver information in a precise, direct and concise manner. Having a background in sales or customer retention is a plus for you.
Job Description
The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team. Reporting to the Customer Service Supervisor, the purpose of this position is to be the primary point of contact for existing and potential customers, as well as the liaison between other departments, including billing, operations, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based on a 40-hour work week and occasional weekend work is required from home.
Responsibilities
Skills/Experience Requirements
Career opportunities
We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our supervisors, managers, and other leadership staff started their careers as helpers, drivers, or dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Salary and Benefits
Interstate Waste Services is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including competitive pay, 401k benefits with company match, medical, dental, vision, life insurance and more. Our employees also receive paid time off and holidays.
IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
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