Collections Specialist

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

Position Summary:

Seeking a Collections Specialist that thrives in a fast-paced environment that is looking to join our Finance team.

Principal Duties & Responsibilities:

We are looking for a Collections Specialist to work out of our Teaneck, NJ headquarters. The Collections Specialist is responsible for several tasks which include but are not limited to:

• Place 60-100 professional collection calls daily to customers with outstanding balances.
• Explain and review invoices and statements.
• Process and schedule credit card and ACH payments.
• Enroll customers in online portal.
• Email invoices and aging balance reporting.
• Provide cash forecasting to the collection manager for your assigned customer base.
• Apply payments/credits and debit memos.
• Approve or reject orders and remove accounts from credit hold.
• Create/schedule payment plans when needed.

• 3+ years’ experience required in Collections.
• Bachelor’s Degree preferred but not required.
• Strong reconciliation skills and knowledge
• Billing/Invoice experience a plus
• Cash application experience a plus.
• Strong ability to multitask and utilize 3+ systems simultaneously.
• Spanish bilingual is a plus.
• Strong working knowledge of Excel, Word, and Outlook
• Experience in Sanitation/Recycling Industry a plus.
• Fast learner with the ability to work well under pressure.
• Team Player with strong work ethic
• Excellent customer service skills both written and verbal communication
• Strong professional negotiating skills
• Ability to handle heavy email/call volumes.

IWS is committed to providing a world class work place to all employees. Each eligible employee receives a competitive total compensation package including, hourly pay based on experience and paid overtime, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Vacation, Holidays, and Personal Days.

We believe in providing the training and development you need to grow your career with IWS. Many of our Supervisors, Managers, and other leadership staff, started their careers as Helpers, Drivers, or Dispatchers.

IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.