Billing Associate

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

• Create and issue accurate invoices to customers
• Process credit/debit memos
• Prepare account statements for customers
• Answer customer queries via phone/email
• Prepare and monitor all monthly billing reports
• Manage account balances and resolve inconsistencies
• Prepare and/or complete proper spreadsheets and online portals for customers
• Update accounting records with issued invoices, processed payments, new balances, and customer contact information
• Collaborate with other teams to resolve billing disputes
• Perform other duties and responsibilities, as assigned by Billing Supervisor

• Proficient in Microsoft Office Suite: Specifically, Excel
• Bilingual preferred; able to read, write, and speak Spanish proficiently
• Must have very good interpersonal and communication skills
• Good at multi-tasking and can work effectively with other team members
• Ability to manage time effectively and work in a fast paced and changing environment.
• Able to work overtime as needed

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.