Workers Compensation Adjuster

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Upstate New York Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

We are hiring a Workers' Compensation Claim Representative with 3+ years of experience in NJ, NY, CT, Ohio and/or PA claims. The ideal candidate should have an adjusters license or be able to obtain an adjuster license within 90 days of hire. This position involves investigating and adjusting assigned workers' compensation claims.

This role may be offered as a hybrid position depending on the candidate's location and requires a NJ, NY, CT, Ohio and or PA, adjusters license and or be able to obtain. Additionally, this role may serve as advanced training for future promotion to senior-level positions. The incumbent will be responsible for maintaining the quality of claim services as perceived by IWS employees and within our corporate claim standards.

Responsibilities:

• Investigate and adjust workers compensation claims in accordance with established claims handling procedures using IWS guidelines and direct supervision.
• Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing workers compensation claims. Negotiate any disputed bills for resolution.
• Authorize and make payment of workers compensation claims utilizing a claim payment program in accordance with industry standards and within settlement authority.
• Negotiate settlements with claimants and attorneys in accordance with client's authorization.
• Assist in selection and supervision of defense attorneys.
• Assess and monitor subrogation claims for resolution.
• Prepare reports detailing claims, payments and reserves.
• Provide reports and monitor files, as required by excess insurers.
• Compliance with Service Commitments as established by team.
• Delivery of quality claim service to clients.
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
• Discretion and confidentiality required.
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience

Claim Rep will possess excellent claims management skills, typically with 3 to 10 years of experience or equivalent education, along with proven claims handling performance levels.

Computer Skills

Proficient with Microsoft Office programs.

Certificates, Licenses, Registrations

Adjuster's license is preferred for the following states, NJ, NY, CT, Ohio, PA. If not available candidate is willing to obtain over the next 90 days of hire.

CORE VALUES & PRINCIPLES

Responsible for upholding the IWS Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Interstate Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Drug-Free Workplace.