Liability Claims Adjuster

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

We are seeking a qualified Liability Claims Adjuster to join our team.  The Liability Claim Adjuster will investigate insurance claims, examine evidence, and prepare reports.  Write and submit comprehensive reports detailing findings from research, interviews, site visits, and policy stipulations.  This position will be pivotal in solving problems and recommend solutions to reach the best ethical and financial outcomes.

Principal Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

• Verify that the insurance policies in question exist and examine terms and stipulations as they relate to claims
• Conduct interviews with claimants, witnesses, and all involved parties to obtain a full picture of events detailed in each claim
• Research the costs of repairing all damages mentioned in the claim, and seek out quotes from mechanics, repair shops, contractors, or similar vendors to compare prices
• Examine documentation, police reports, and all other pieces of evidence provided in the claim
• Recommend creative solutions to bring to the claims negotiation process

Requirements and Qualifications:

• Bachelor’s Degree or equivalent experience
• 3-5 years of experience in claims management or as an insurance adjuster
• Working knowledge of typical industry insurance policies and the claims process
• Strong communication skills, both verbal and written, for speaking with claimants, witnesses, and lawyers throughout the claims process
• Strong time-management skills, as some tasks will be time sensitive
• Commitment to providing ethical judgment
• Strong problem-solving capabilities
• Ability and willingness to occasionally travel for site visits

Preferred Qualifications

• Claims adjuster license (NY, CT)
• Advanced industry knowledge
• Strong claim negotiations skills
• Ability to learn new software quickly
• Excellent research skills
• Advanced writing skills

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Career opportunities

We believe in providing the training and development you need to grow your career with IWS. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Salary and benefits

IWS is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including competitive pay, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Time Off and Holidays.