Cash Applications Specialist

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Position Summary:

Principal Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

 The primary responsibility of a Cash Applications Specialist is to process incoming payments accurately and efficiently, ensuring that they are correctly applied to customer accounts with a strong emphasis on problem solving in a fast-paced high-volume environment.

Daily Processing of Cash Receipts:

• The specialist handles the daily processing of cash receipts, including posting payments made by billing system, credit card, lockbox, mailed checks and bank ACH payments, bank wires.
• Identifying and address daily unapplied amounts, ensuring they are posted to customer accounts and when necessary, follow up with Unapplied Payments Specialist.

Record Maintenance:

• Maintains accurate records for auditing purposes. This includes filing remittances, and check copies and daily reporting to Treasury Manager.

Other Daily Tasks:

• Processing NSF Payments and payment and reverse from customer accounts.
• Record any refunds issued to customers.
• Process any money moved between customer’s accounts or posted improperly.
• Process any lockbox exceptions.

Support and Communication:

• Collaborating with Treasury Management and the Collections department.
• Addressing any relevant issues related to cash receipts, applications.
• Reaching out to customers to resolve account issues

Requirements and Qualifications:

• Education: Candidates with relevant degrees such as an associate or bachelor’s degree in accounting, Finance, Business, or a related field are preferred or High School diploma with strong math skills.
• Skills: Desired skills include familiarity with banking policies, online systems, Microsoft Office (Word and Excel), and accounts receivable concepts with strong math skills and problem solving. Must be able to work accurately and independently in a fast-paced high volume environment. 
• Experience: Candidates with 2 or more years of Cash Application and customer service experience are preferred.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.