Fleet Technology Technician

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

The Fleet Technology Technician will provide the first line of support of all onboard truck technology and related hardware. Assist with all problems via phone, email, remote support, site visits, or along the driver’s route. They are responsible for the safe and productive operation of the fleet assets through the efficient performance of the department’s daily activities. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

• Install the Routeware tablet, and interface all components with the systems on the vehicles, including the in-cab video cameras, Samsara Cameras, and radios.
• Maintain a high degree of customer service for all support inquiries and adhere to all service management principles
• Take ownership of user problems and be proactive when dealing with user issues
• Skill to disassemble vehicle interiors without damaging the vehicle or the interior components or where to locate information if disassembly procedure is unknown or not evident
• Identify component failures quickly, and replace as necessary
• Properly choosing and running wires, cables, and harness assemblies throughout the vehicle (including into the engine compartment, trunk/hatch and doors) with a competency to execute safe and serviceable methods in observing current capacity, weather proofing, passage of wire through metal, wiring alongside existing vehicle wiring, and where wiring passes near any moving parts
• Knowledge of various commercially available installation accessories such as wiring harnesses, high current power/ground wiring, circuit protection devices, etc.
• General knowledge and familiarity of the appropriate application of various fasteners for equipment mounting and those encountered during removal interior panels with regard to the original integrity of the vehicle and subsequent installation
• Install Bluetooth hands-free cellular devices or modules, or wireless audio streaming devices or modules with driver safety as a priority, and in a way that maintains standard vehicle operation and safety features. Hands-free devices should be installed in compliance with all local and Federal laws, as well as in compliance with CEA recommended practices
• Approach all encounters with employees, customers and vendors in a friendly, service-oriented manner.
• Always maintain appropriate confidentiality of all verbal and/or documented information.
• Other projects and tasks as assigned.

III.  Responsibilities

• Fluency in English, Spanish is a plus
• Applicants must pass drug test
• Valid driver’s license and a clean driving record is strongly preferred
• Travel in company vehicle to all locations in New Jersey, New York State, New York City, Pennsylvania, and Ohio as needed. Overnight stay(s) could required (Rare)
• Three years (3) professional experience is preferred.
• Training at an installation related school or program is a plus
• Should have a strong knowledge of PC’s, USB peripherals, Bluetooth, Serial (RS-232), Cellular Data, etc.
• Ability to work independently and efficient

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience:

High School with 3+ years of related experience.

Certificates, Licenses, Registrations or Other Requirements:

None required.

Other Knowledge, Skills or Abilities Required

• Self-Starter with strong communication skills.
• Process oriented Team Builder.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) occasionally;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements often;
• Normal setting for this job is: office setting and repair shop(s).

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.