Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

The Manager of Routes oversees Operations Supervisors and works in coordination with Dispatchers to assures all routes are completed efficiently and in compliance with our industry standard-setting safety procedures.  This role reports directly to the Operations Manager with dotted line accountability to the Field Operations Manager. This is a full-time, exempt position with an overnight schedule starting anywhere between 8pm and 2am, working alternating weekends, depending on business needs.

The Manager of Routes provide support, direction, mentoring, and training to the Operations Supervisors in a defined geographic region. Manager of Routes uphold ACES/IWS’ safety and compliance standards, and our Core Values while maintaining the efficiency of our processes. Driving a company vehicle, our Route Managers help ensure that ACES/IWS clients receive unparalleled service in a safe and efficient manner.

• Lead Operations Supervisors to ensure their Drivers exceed productivity goals and expectations for all routes.
• Create, modify, and improve routes to maximize density and improve efficiency.
• Reduce route hours to the extent possible with techniques such as service conversions and container upsizing.
• Understand and provide leadership to communicate safety goals and achieve safety objectives.
• Work to remove unsafe conditions or situations from drivers’ routes.
• Work with the sales team to identify and eliminate any unsafe conditions for new or existing customers, seeking service alternatives where appropriate.
• Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
• Oversee safety and accident prevention initiatives to minimize accidents and injuries, ensuring a safe and productive work environment while implementing and maintaining an effective safety program.
• Demonstrates best practices to instill a culture of safety and exhibits a personal commitment to safe operations.
• Observe Operations Supervisors on the road and coach them to correct safety problems on the scene while documenting violations.
• Document and maintain records required by regulatory agencies such as the Department of Transportation (DOT).
• Review and audit documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Perform route vehicle inspections.
• Conduct on-the-scene incident/accident investigation; assist drivers in preparing accident reports, and safety violations documents.
• Conduct daily shift safety briefings at company depots.
• Perform other duties as assigned.

• Effectively handle employee grievances and conduct investigations related to union contracts.

• 5+ years of experience in transportation supervision or similar lead role.
• Proficient knowledge and understanding of DOT rules and regulations.
• Extensive knowledge of New York City roads and highways for route planning and support.
• Current Driver’s License and no disqualifying violations on MVR.
• Must be able to read, write, and speak English fluently.
• Intermediate Word and Excel skills for correspondence and reporting duties.
• Intermediate MS Outlook skills for regular daily communication with coworkers and departments
• Intermediate verbal and written communication skills.
• Willingness to be flexible with schedule start and end times.
• Be open and honest with team and manager on all levels.
• Desire to learn, grow, and build your capacity to improve yourself and your team.
• Must be able to work outdoors in all kinds of weather.
• Proven experience in managing labor relations in a unionized environment.
• Must have computer skills with the ability to handle multiple programs and systems.
• Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices.
• Must have desire and ability to learn the company’s software applications (samsara, tower, routeware, Power BI, SharePoint, etc.).

 This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

IWS’s base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate’s geographic region,  job-related knowledge, skills, qualifications, and other business and organizational needs.

Bonus: This role is bonus eligible as part of the compensation package. 

Benefits: IWS employees are eligible to participate in our benefits plan.  Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits.  Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.