Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

NOTE: This is NOT a remote position,  It is on-site in Teaneck NJ.

The Salesforce Product Owner will support the strategic vision of IWS’ Salesforce program, by working closely with stakeholders to overcome data obstacles, facilitate feedback, and promote adoption and change management with the goal of improving sales efficiency and business results. The Salesforce developer has end to end responsibility of IWS Salesforce CRM and Marketing environments from requirements, development, testing, implementation of changes in both environments and will directly perform Salesforce admin and developer duties. Responsibility spans from analyzing the needs of the sales organizations from various lines of business and market areas within IWS and providing solutions through configuring Salesforce. The product manager works closely with the business to design, develop, document and test Salesforce solutions that meet the business requirements. Product owner is also responsible for creating training content, update the material with new releases and facilitate change management to ensure adoption of Salesforce improves across the entire sales organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned. 

• Design, develop, test, and deploy Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC), and integrations.
• Implement automation using Apex and declarative tools where appropriate.
• Integrate Salesforce with external systems (MSSQL based, Docusign, etc.) via REST/SOAP APIs or middleware.
• Ensure development adheres to Salesforce best practices, security guidelines, and coding standards.
• Troubleshoot and resolve user-reported issues in a timely manner.
• Configure and enhance Salesforce objects, fields, flows, validation rules, and page layouts.
• Manage user accounts, permission sets, sharing rule and roles.
• Maintain data integrity through regular audits, duplication, and cleanup processes.
• Build and maintain reports and dashboards to support business decision-making.
• Stay informed on Salesforce releases, new features, and best practices; recommend adoption where beneficial.

• Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience in Business Administration or similar area of study.
• 4+ years of direct salesforce platform experience.
• Strong expertise in Apex, SOQL, SOSL, LWC, Visualforce, and integration techniques.
• Proven experience with Salesforce declarative tools (Flows, Process Builder, validation rules).
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Must be able to prioritize work and effectively manage time. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Team player with ability to work under pressure, conduct business in a professional manner, resolve problems and conflicts with minimal supervision.
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications and processes.
• Strong understanding of Salesforce.com best practices and functionality
• Salesforce Marketing cloud experience preferred
• Salesforce Certified Platform Developer certification strongly preferred

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recasll, transfer, leaves of absence, compensation, and training.